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Title
Text copied to clipboard!Hospitality Specialist
Description
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We are looking for a new Hospitality Specialist who is dedicated to excellent customer service and quality hospitality. Responsibilities include welcoming and serving guests in restaurants or hotels, as well as supporting the operation of the hospitality venue. It is important that the candidate can communicate effectively, solve problems, and work well in a team. The role of the hospitality specialist is crucial in ensuring guest satisfaction and maintaining high service standards. We expect a passion for hospitality, flexibility, and quick adaptability to changing circumstances. The position offers opportunities for professional development and working in a dynamic, friendly work environment.
Responsibilities
Text copied to clipboard!- Welcoming and informing guests
- Serving food and beverages
- Accurate order handling
- Managing and resolving guest complaints
- Maintaining cleanliness of the venue
- Checking and replenishing inventory
- Adhering to rules and hygiene regulations
- Active participation in teamwork
- Training new colleagues
- Supporting promotions and events
Requirements
Text copied to clipboard!- Experience in hospitality preferred
- Excellent communication skills
- Customer-oriented attitude
- Flexibility and reliability
- Team player mentality
- Basic computer skills
- Physical stamina
- Knowledge of hygiene and safety regulations
- Confident problem-solving skills
- Language skills preferred (English, German)
Potential interview questions
Text copied to clipboard!- What hospitality experience do you have?
- How do you handle difficult guests?
- What languages do you speak?
- How do you ensure guest satisfaction?
- What work environment suits you best?
- How do you handle stressful situations?
- What computer programs do you know?
- How do you contribute to teamwork?
